Privacy Policy

A legal disclaimer

Effective Date: 03/16/2026
Last Updated: 03/16/2026

1. INTRODUCTION

Welcome to Designer Studio 301, LLC ("Company," "we," "us," or "our"). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.DesignerStudio301.com] (the "Site") and use our CADD drafting and design services (the "Services").

Please read this Privacy Policy carefully. By accessing or using our Site or Services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the Site or use our Services.

2. INFORMATION WE COLLECT

We may collect information about you in various ways, including:

2.1 Personal Information You Provide to Us

We collect personal information that you voluntarily provide to us when you:

Contact us through our website contact form, email, or phone
Request a consultation or quote for our Services
Engage our Services and enter into a service agreement
Subscribe to our newsletter or marketing communications
Participate in surveys or provide feedback

The personal information we may collect includes:

Contact Information: Name, mailing address, email address, telephone number
Business Information: Company name, job title, business address
Project Information: Property address, project description, design preferences, budget information
Communications: Content of messages, emails, or other communications you send to us

2.2 Information Automatically Collected

When you visit our Site, we may automatically collect certain information about your device and how you interact with our Site, including:

Device Information: IP address, browser type, operating system, device type
Usage Information: Pages visited, time spent on pages, links clicked, referring/exit pages
Location Information: General geographic location based on IP address
Cookies and Similar Technologies: Information collected through cookies, web beacons, and similar tracking technologies (see Section 3 below)

2.3 Information from Third Parties

We may receive information about you from third parties, such as:

Business Partners: If you are referred to us by another professional or business
Service Providers: Information from third-party services we use to operate our business
Public Sources: Publicly available information such as business directories or property records
Social Media: Information from your social media profiles if you interact with us on social media platforms

2.4 Project Files and Design Documents

When you engage our Services, we collect and create:

Project Files: Site plans, surveys, photographs, property information, existing drawings
Design Documents: Drawings, specifications, renderings, and other design materials we create for your project
Project Communications: Notes, emails, and other communications related to your project

3. COOKIES AND TRACKING TECHNOLOGIES

3.1 What Are Cookies?

Cookies are small text files that are placed on your device when you visit a website. We use cookies and similar tracking technologies to collect information about your browsing activities and to enhance your experience on our Site.

3.2 Types of Cookies We May Use

Essential Cookies: Necessary for the Site to function properly (e.g., security, network management)
Analytics Cookies: Help us understand how visitors use our Site (e.g., Google Analytics)
Functionality Cookies: Remember your preferences and settings
Marketing Cookies: Track your activity across websites to deliver targeted advertising

3.3 Third-Party Cookies

We may allow third-party service providers to place cookies on your device for analytics, advertising, and other purposes. These third parties include:

Google Analytics: To analyze Site traffic and user behavior
Social Media Platforms: Facebook, LinkedIn, Instagram (if we use social media plugins)
Advertising Networks: To deliver relevant advertisements

3.4 Your Cookie Choices

Most web browsers automatically accept cookies, but you can modify your browser settings to decline cookies if you prefer. Please note that disabling cookies may affect the functionality of our Site.

You can also opt out of interest-based advertising by visiting:

Digital Advertising Alliance: www.aboutads.info/choices
Network Advertising Initiative: www.networkadvertising.org/choices

4. HOW WE USE YOUR INFORMATION

We use the information we collect for various purposes, including:

4.1 Providing and Managing Services

Deliver Services: Provide CADD drafting and design services you request
Project Management: Communicate with you about your project, schedule meetings, and provide updates
Document Delivery: Deliver design documents, drawings, and other project deliverables
Contract Administration: Manage service agreements and contractual obligations

4.2 Communication

Respond to Inquiries: Answer your questions and respond to your requests
Customer Support: Provide technical support and customer service
Project Updates: Send updates about your project status and deliverables
Administrative Communications: Send important notices about our Services, policies, or terms

4.3 Marketing and Promotional Activities

Newsletters: Send periodic newsletters about our services, projects, and industry news (with your consent)
Marketing Communications: Send information about promotions, new services, or special offers
Portfolio and Case Studies: Showcase completed projects (with your consent, as described in Section 5.6)
Surveys and Feedback: Request feedback about our Services to improve customer satisfaction

4.4 Business Operations and Improvement

Analytics: Analyze how users interact with our Site to improve functionality and user experience
Service Improvement: Identify areas for improvement in our Services
Quality Assurance: Monitor and evaluate the quality of our Services
Security: Detect, prevent, and respond to security incidents, fraud, or illegal activity
Legal Compliance: Comply with legal obligations and respond to legal requests

4.5 Professional Development

Training: Use project examples for internal training purposes (with identifying information removed)
Industry Research: Understand trends and best practices in design and drafting services

5. HOW WE SHARE YOUR INFORMATION

We do not sell, rent, or trade your personal information to third parties for their marketing purposes. We may share your information in the following circumstances:

5.1 Service Providers

We may share your information with third-party service providers who perform services on our behalf, including:

Cloud Storage Providers: To store project files and documents (e.g., Dropbox, Google Drive, Microsoft OneDrive)
Payment Processors: To process payments (e.g., Stripe, PayPal, Square)
Email Service Providers: To send emails and newsletters (e.g., Mailchimp, Constant Contact)
Website Hosting: To host and maintain our Site
IT Support: To provide technical support and maintenance
Professional Consultants: Accountants, attorneys, and other professional advisors

These service providers are contractually obligated to use your information only for the purposes for which we hire them and to protect the confidentiality and security of your information.

5.2 Project Collaborators

With your consent, we may share project information with:

Licensed Professionals: Architects, engineers, or other professionals who will review or seal design documents
Contractors and Builders: If you authorize us to coordinate with contractors bidding on or constructing your project
Other Consultants: Surveyors, landscape architects, or other consultants involved in your project
Permitting Authorities: When submitting plans for permits or approvals (as authorized by you)

5.3 Business Transfers

If we are involved in a merger, acquisition, asset sale, reorganization, bankruptcy, or similar business transaction, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.

5.4 Legal Requirements and Protection of Rights

We may disclose your information if required to do so by law or in response to:

Legal Process: Subpoenas, court orders, or other legal process
Government Requests: Requests from law enforcement or other government agencies
Rights Protection: To enforce our rights, protect our property, or defend against legal claims
Safety: To protect the safety, rights, or property of our company, our clients, or others
Compliance: To comply with applicable laws, regulations, or industry standards

5.5 Aggregated or De-Identified Information

We may share aggregated or de-identified information that does not personally identify you for various purposes, including:

Marketing and promotional materials
Industry research and analysis
Business development purposes
Public presentations or publications

5.6 Portfolio and Marketing Use

With your prior written consent, we may use images, drawings, or information about your completed project for:

Our portfolio on our website or marketing materials
Social media posts
Case studies or project highlights
Award submissions or professional publications
Trade shows or presentations

We will always request your specific consent before using project information for marketing purposes, and you may revoke consent at any time.

5.7 With Your Consent

We may share your information with third parties when you give us explicit consent to do so.

6. DATA SECURITY

6.1 Security Measures

We implement reasonable administrative, technical, and physical security measures designed to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. These measures include:

Encryption: Use of SSL/TLS encryption for data transmitted through our Site
Access Controls: Limiting access to personal information to authorized personnel only
Secure Storage: Storing data on secure servers with appropriate safeguards
Password Protection: Requiring strong passwords and authentication measures
Regular Updates: Keeping software and systems updated with security patches
Employee Training: Training employees on data privacy and security practices
Incident Response: Maintaining procedures to respond to data breaches or security incidents

6.2 Limitations

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security. You acknowledge and accept that you provide your information at your own risk.

6.3 Third-Party Security

When we share information with third-party service providers, we require them to maintain appropriate security measures. However, we are not responsible for the security practices of third parties.

6.4 Your Responsibility

You are responsible for maintaining the confidentiality of any account credentials or passwords you use to access our Site or Services. Please notify us immediately if you suspect any unauthorized access to your account.

7. DATA RETENTION

7.1 Retention Periods

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including:

Active Clients: While you are an active client and for the duration of our service agreement
Completed Projects: For a period of seven (7) years after project completion to maintain project records, support warranty claims, and comply with professional liability insurance requirements
Marketing Communications: Until you unsubscribe or opt out of communications
Legal Requirements: As required by applicable laws, regulations, or professional standards
Business Records: As necessary for legitimate business purposes such as tax compliance, accounting, and legal defense

7.2 Deletion Requests

You may request that we delete your personal information, subject to certain exceptions (see Section 9 below). Upon request, we will delete your information unless we are required or permitted to retain it for legal, regulatory, or legitimate business purposes.

7.3 Project Files

We retain project files and design documents in accordance with our professional standards and insurance requirements. Even after project completion, we may need to retain copies of project files for:

Professional liability insurance requirements
Potential warranty or defect claims
Legal defense purposes
Professional licensing board requirements

8. YOUR PRIVACY RIGHTS

Depending on your location, you may have certain rights regarding your personal information:

8.1 Access and Correction

You have the right to:

Access: Request access to the personal information we hold about you
Correction: Request that we correct inaccurate or incomplete information
Portability: Request a copy of your personal information in a structured, commonly used format

8.2 Deletion and Restriction

You have the right to:

Deletion: Request that we delete your personal information (subject to certain exceptions)
Restriction: Request that we restrict the processing of your personal information in certain circumstances

8.3 Opt-Out Rights

You have the right to:

Marketing Opt-Out: Unsubscribe from marketing emails at any time by clicking the "unsubscribe" link in our emails or contacting us directly
Cookie Opt-Out: Disable cookies through your browser settings (though this may affect Site functionality)
Do Not Track: We currently do not respond to Do Not Track signals

8.4 Objection and Withdrawal of Consent

You have the right to:

Object: Object to our processing of your personal information for certain purposes
Withdraw Consent: Withdraw consent you have previously given for specific processing activities

8.5 Complaints

If you believe we have not complied with applicable privacy laws, you have the right to file a complaint with:

Our company (see Section 13 for contact information)
The South Carolina Department of Consumer Affairs
The Federal Trade Commission (FTC)
Your local data protection authority (if applicable)

8.6 Exercising Your Rights

To exercise any of these rights, please contact us using the information in Section 13 below. We will respond to your request within a reasonable timeframe as required by law. We may need to verify your identity before processing your request.

8.7 Limitations

Your rights may be limited in certain circumstances, such as when:

We are legally required to retain information
The information is necessary for the performance of a contract with you
We have a legitimate business interest that overrides your privacy rights
The information is needed to defend against legal claims

9. CHILDREN'S PRIVACY

Our Site and Services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13 without parental consent, we will take steps to delete such information promptly.

If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately.

10. LINKS TO THIRD-PARTY WEBSITES

Our Site may contain links to third-party websites, plug-ins, and applications that are not operated or controlled by us. This Privacy Policy does not apply to third-party websites, and we are not responsible for their privacy practices.

We encourage you to review the privacy policies of any third-party websites you visit. When you click on a link to a third-party website, you leave our Site and are subject to that third party's privacy practices.

Third-party websites we may link to include:

Social media platforms (Facebook, LinkedIn, Instagram, Pinterest)
Industry associations and professional organizations
Product manufacturers or suppliers
Government permitting agencies
Mapping services (Google Maps)

11. INTERNATIONAL DATA TRANSFERS

If you are accessing our Site or Services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States, where our servers are located and our business operates.

The United States may have data protection laws that differ from those in your country. By using our Site or Services, you consent to the transfer of your information to the United States and the processing of your information in accordance with this Privacy Policy and applicable U.S. laws.

12. CALIFORNIA PRIVACY RIGHTS

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA):

12.1 Right to Know

You have the right to request that we disclose:

The categories and specific pieces of personal information we have collected about you
The categories of sources from which we collected your personal information
The business or commercial purposes for collecting or selling your personal information
The categories of third parties with whom we share your personal information
The categories of personal information we have sold or disclosed for a business purpose

12.2 Right to Delete

You have the right to request that we delete personal information we have collected from you, subject to certain exceptions.

12.3 Right to Opt-Out of Sale

We do not sell your personal information as defined by the CCPA. If our practices change in the future, we will update this Privacy Policy and provide you with the right to opt out.

12.4 Right to Non-Discrimination

You have the right not to receive discriminatory treatment for exercising your CCPA rights. We will not:

Deny you goods or services
Charge different prices or rates
Provide a different level or quality of services
Suggest that you will receive a different price or quality of services

12.5 Authorized Agents

You may designate an authorized agent to make requests on your behalf. We may require verification of the agent's authority.

12.6 Shine the Light Law

California residents may also request information about our disclosure of personal information to third parties for their direct marketing purposes. We do not share personal information with third parties for their direct marketing purposes.

12.7 How to Exercise Your California Rights

To exercise your rights under California law, please contact us using the information in Section 13. We will verify your identity before processing your request and will respond within 45 days (or notify you if we need additional time).

13. CONTACT INFORMATION

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Designer Studio 301, LLC

Mailing Address:
147 Rock Moss Dr. Williamston, SC 29697

Email: jennie@designerstudio301.com

Phone: 864-551-6220

We will make reasonable efforts to respond to your inquiry or request within thirty (30) days.

14. CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this Privacy Policy at any time. When we make changes, we will:

Update the "Last Updated" date at the top of this Privacy Policy
Post the revised Privacy Policy on our Site
Notify you of material changes by email (if we have your email address) or by posting a notice on our Site

We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your information.

Your continued use of our Site or Services after any changes to this Privacy Policy constitutes your acceptance of the revised Privacy Policy. If you do not agree with the changes, please discontinue use of our Site and Services.

15. CONSENT

By using our Site or Services, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.

If you do not agree with this Privacy Policy, please do not use our Site or Services.

16. ADDITIONAL INFORMATION FOR SPECIFIC JURISDICTIONS

16.1 European Union / EEA / UK Residents

If you are located in the European Union, European Economic Area, or United Kingdom, you have additional rights under the General Data Protection Regulation (GDPR), including:

Legal Basis for Processing: We process your information based on consent, contract performance, legal obligations, or legitimate interests
Data Protection Officer: [Include contact information if you have appointed a DPO]
Right to Lodge a Complaint: You may file a complaint with your local supervisory authority
International Transfers: We comply with appropriate safeguards for international data transfers

16.2 Other State Privacy Laws

Residents of Virginia, Colorado, Connecticut, Utah, and other states with comprehensive privacy laws may have additional rights similar to those described in Section 12 (California Privacy Rights). Please contact us to exercise your rights under applicable state law.

EFFECTIVE DATE: This Privacy Policy is effective as of the date indicated at the top of this document.

ACKNOWLEDGMENT: By using our Site or Services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.

Last Reviewed: 03/16/2025

Version: 1.0